Proline Collision Center
FREQUENTLY ASKED QUESTIONS
Get clear answers about collision repair, insurance claims, estimates, and what to expect when your vehicle comes to Proline Collision Center in Garwood, NJ.
Can I choose my own collision repair shop?
Yes. You can ask questions and choose the repair facility you trust. Proline Collision Center can communicate with your insurance company while keeping you informed about the repair process.
Do you work with all insurance companies?
We work with all insurance companies and help organize estimates, claim communication, supplements, and repair updates. We contact you and your insurer before additional work is performed.
What types of collision damage do you repair?
We repair front-end and rear-end impacts, side-impact damage, quarter panels, fenders, bumpers, doors, dents, frames, structural components, and vehicle paint.
Do you repair all makes and models?
We can assess collision damage on vehicles of many makes and models. Call us with details about your vehicle so we can discuss the inspection and repair process.
What happens during the initial estimate?
Our technicians review the visible condition of the vehicle and explain the next steps. Some damage can only be confirmed after further inspection or disassembly, so an initial estimate may need to be updated if hidden damage is found.
What if additional damage is found?
If additional repair work is needed, we communicate with you and your insurance company before moving forward. This gives you a chance to understand the change and helps avoid surprise charges.
How long will my collision repair take?
Repair time depends on the vehicle, damage, parts availability, paint work, and any required diagnostics. We provide updates as the repair progresses and communicate when the vehicle is ready for its final inspection.
Do you repair frames and structural damage?
Yes. We assess frame and structural damage as part of the collision repair process and use appropriate measuring and repair procedures for the vehicle.
Can you match my vehicle’s paint?
We provide auto painting and precision color matching as part of the repair process. The exact paint work depends on the affected panels and the condition of the surrounding finish.
How do I schedule a free estimate?
Call Proline Collision Center at (908) 299-6000 or visit us at 74 North Ave, Garwood, NJ. We can discuss your vehicle and the next step for an estimate.