Allstate claims body shop in NJ

If Allstate has assigned you a claim number, bring it with you. We will review the damage, provide an estimate and keep your claims representative updated on supplements. For covered repairs, we bill Allstate directly.

Illustrative image, not a photo of our shop.

Right to choose

You choose a licensed shop

New Jersey law gives you the right to choose your repair shop. An insurer may suggest shops, but it cannot require one, and choosing us does not change your coverage.

Direct billing for covered repairs

When your Allstate claim is accepted and the repair is covered, we bill Allstate directly. You are not asked to pay the full repair upfront and wait for reimbursement.

Supplements and your deductible

If we find hidden damage once the car is taken apart, we send a supplement to the Allstate adjuster and manage that conversation. In covered claims, your out-of-pocket cost is generally your deductible only.

Coverage qualifications

This depends on your policy. You need an active policy, applicable collision or comprehensive coverage, and an accepted claim for the loss. Items outside coverage, deductibles, betterment or upgrades you request are explained before work begins. Allstate makes the final coverage decision.

Our independence

We are an independent shop, with no insurer affiliation or referral-program participation. We work with and directly bill Allstate and all insurance companies.

Five steps

  1. Call, send photos or bookTell us about the accident. Our accident line is answered 24/7.
  2. Free estimateWe inspect the damage and write a repair plan you can review.
  3. We contact your insurerWe share the estimate and photos with the adjuster and keep the claim moving.
  4. Repair and supplementsIf hidden damage appears, we send a supplement. You are not stuck in the middle.
  5. PickupYou pay your deductible, where one applies, and drive away with a walkthrough.
FAQ

Allstate claim questions

Does Allstate decide where my car is repaired?

No. In New Jersey, you choose a licensed repair shop.

Will Proline bill Allstate directly?

For covered repairs on an accepted claim, yes. You generally pay your deductible only, subject to your policy.

Is Proline an Allstate partner shop?

No. We are an independent shop and do not claim any insurer partnership.

Hit something? Start here.

Free estimate, no pressure. Our accident line is answered 24/7.