What is different about EVs
EVs often use aluminum body panels and structural parts, large castings, bonded joints and a high-voltage battery pack mounted under the cabin. Damage near the battery area demands caution, and some impacts call for inspection of the pack and its enclosure even when the outside looks fine.
These cars also carry many cameras and radar units. Repair planning accounts for calibration of driver-assistance systems, which we cover under our ADAS calibration service.
Makes we work on
We repair all makes, including Tesla, Rivian and Lucid, along with other electric and hybrid vehicles and luxury brands. Some manufacturers publish detailed repair procedures, and we follow the information available for your model. If a procedure requires a specialist step outside our scope, we tell you plainly.
Tell us your vehicle year, trim and software state when you call. It helps us prepare parts, procedures and the right time on the schedule.
Claims, parts and timelines
EV parts can be harder to source, and supplements may arise when hidden damage appears. We keep your adjuster informed so the claim reflects the real repair. Rental assistance matters here too, since repair windows can be longer if parts are on backorder.
If your EV was in even a minor collision, a free estimate is a smart first step, because small impacts to sensors and mounts are easy to miss.
After an EV collision: practical steps
Do not drive a vehicle that shows battery, high-voltage or stability warnings. If there is any smoke, odor or noise from the battery area, move away from the vehicle and call emergency services. Otherwise, call us and we will help arrange towing to our shop.
Tell your insurer your vehicle is electric, and ask about coverage for charging equipment and for any special towing requirements. Keep software and charging records handy, since they sometimes help with diagnosis.
We can help you with the claim paperwork and rental needs while your EV is being repaired.
Plan the visit around the vehicle, not just its charge level
Before moving a collision-damaged EV, follow the vehicle’s emergency and transport guidance. A battery warning, visible underbody damage, smoke or unusual heat calls for caution rather than an attempt to charge the vehicle. Move away and call emergency services if there are signs of an immediate hazard. Do not touch exposed electrical parts or investigate high-voltage components yourself.
For a routine estimate discussion, have the make, model and model year available. Describe whether the car powers on, whether it displays warnings and how it was transported after the accident. Tell us about damaged charging ports, cables or accessories without assuming those items are covered by the vehicle repair claim.
Tesla, Rivian, Lucid and other EV models can have different inspection, parts and calibration requirements. Working on EV collision damage does not imply a manufacturer certification or approval. Ask about the proposed scope for your particular vehicle and whether any part of the assessment needs additional coordination before authorizing the repair.
What to gather before your visit
- Share year, make, model and trim
- Note any warning messages on the display
- Do not charge a visibly damaged vehicle
- Photograph the damage, including underneath
- Tell your insurer it is an EV when filing
How a repair works with us
- Get your estimateSend photos with our short form, call us, or book a time to bring the car in. The estimate is free.
- We handle the claim paperworkWe talk to your adjuster, document damage with photos and send supplements when hidden damage appears.
- Repair and refinishStructure, panels, sensors and paint are repaired in the right order, and we update you along the way.
- Delivery and walkthroughWe go over the finished work with you in daylight, including your paint warranty terms.
Your insurance, your shop
New Jersey law gives you the right to choose your repair shop. We are an independent shop, with no insurer affiliation or referral-program participation. We work with and directly bill all insurance companies. Read more on our insurance page. Paint work we perform carries a lifetime warranty on paint work only; see the warranty page.